New Features
- New Search and filter your users — The Administration › Users page now lets you search for a user by name or email and filter the list — including the option to show deactivated users — so you can find the right person instantly instead of scrolling through your whole team.
Improvements
- Improved Filter the Liveness report by caller outcome — The per-call list on the Liveness report can now be narrowed to a single outcome — such as Live, Replayed, or Synthetic — and shows only calls that were actually scored for liveness. The report’s charts also load noticeably faster.
- Improved Focus the Liveness report on assigned calls — You can now filter the per-call list to show only calls that were assigned to a member, making it easier to review liveness results for known callers.
Bug Fixes
- Fixed Fixed an issue where the Calls report could leave out activity from the last day of a selected date range.